Youth Forum for Guernsey and Alderney
Youth Commission for Guernsey and Alderney
Frequently Asked Questions ...
I have forgotten my eDofE log on details!
We don’t have access to your password as that is secure only to you. But you can easily reset your password.
If you can’t remember your password – click on ‘forgotten password’ on the eDofE logon page. It will give you an option of answering a security question – if you can remember the answer to this then it will take you to a page where you are able to reset your password.
If you can’t remember the answer then it gives you the option to click on ‘can’t remember’ – this will then as you if you would like an email sent to you to reset your password. Your email address is currently on record as:
It will then email you and you’ll be able to re-set your password using this email.
My student is locked out of their account
There could be a couple of ways that they are locked out:
One is that they have entered their password too many times and the system has locked them out. In this case they are locked out for 24 hours and there is nothing you can do to reset it. After 24 hours they can start again (and hopefully follow the steps to re-setting their password by clicking on forgotten password).
The other reason would be because their account has become inactive as they have not logged on for a few months. To re-activate an account from ‘Inactive’ select the individual by searching for them in the top left hand search box. Click on ‘Change status’. You can then change their status from ‘Inactive’ to ‘Active’.
If you cannot find the answer to your question, don't worry!
I need help finding a Residential
There are a few ways of finding a Residential ...
Or you can try to find something locally. E.g you could contact a school or a scout group that you don’t know and ask if they need any volunteers on their off Island camps often they are grateful of the extra support.
Remember that you aren’t supposed to know anyone else on the Residential (or you can know at least one other person). And you have to be in accommodation with those you are doing your activity with during the day.
Where can I do my Residential?
To achieve your Gold Award, you need to complete an extra section – the Residential. This involves spending 5 days and 4 nights away from home on a shared activity with people you've never met before.
Contact your DofE leader or the DofE manager firstname.lastname@example.org for more information.
Is there any funding available?
Yes there are ways of accessing funding.
The Friends of DofE – this is a locally based charity who support young people – preventing financial barriers getting in the way of young people doing their DofE. Form is called ‘Grant Application form’. There is no set sum to apply for – I would say roughly a third of the cost of the expedition is reasonable but in exceptional circumstances they have funded everything.
The more detail you can give on the form the better. Be more specific as to why this young person needs the funding. It is all confidential. The more information that they get – the more likely they are to receive the funding.
How do I get a DofE Leaders Discount card?
If you are registered as a user on eDofE you get sent one automatically. If you have lost yours you will be able get a digital DofE Card by logging onto eDofE.
Further details about the discount card can be found here:
My previous activity Supervisor / Assessor has left; who can write my Assessor report?
Your sections do not need to have Assessor reports written by your DofE Leader – any adult who is aware of what you did for your sections can write a report. Remember this person needs to be independent from you so cannot be a family member.
I am no longer a member of the group I started my DofE with, what happens next?
So long as you are still under 25 years of age, you can continue working towards your DofE.
If you have moved to a new school, college or university, find out if they offer the DofE and if you can join their group. Get in touch for more information!
I can’t think of what to do for my sections.
You can count something you are already doing for any of your sections or you can start something completely new. You can find a list of activity ideas for each of the sections here.
This list is not exhaustive, if you would like to do an activity which is not on the list, have a chat with your DofE Leader before starting it for your DofE to see whether it would be acceptable.
I completed everything for my DofE ages ago but submit my eDofE and now I’m over 25!
So long as you completed all of your sections before your 25th birthday then you are still able to submit your Gold Award for approval. Your first step is to try to make contact with your Assessors for the sections which were not signed off at the time, and asking them to backdate their signature to when you completed the section.
If you are not able to make contact with your Assessor, you can ask someone else who is aware of what you did to sign it off for you. You may need to provide additional proof of what you did to your Leader.
I did the Training and Practice expedition but missed the Qualifying expedition. Where can I do it?
We run Open Groups via our office which you may be able to join. Get in touch for more information
The Assessor for my physical section is unsure what to include in the Assessor report? What should he include?
Assessor reports should be completed via www.dofe.org/assessor your assessor will need your participant's ID number, level and what section they are assessing. Further guidelines are available on the website and there are questions to prompt the assessor to ensure all the information is recorded.
I started a section but don’t enjoy the activity which I am undertaking.
Even though we don't encourage this, you may make one change of activity in each section at each level. You must restart the preparation, training, activity and assessment process and the time spent on both activities will add up to meet the overall time requirements for that section.
What are the Age Restrictions and Time Limits for the DofE Awards?
You can find out more about the age limits and deadlines for each fo the DofE Awards below ...
Bronze Award (Year 9)
1 section for 6 months the other 2 sections for 3 months
Plan, train for and complete a 2 day, 1 night expedition
Silver Award (Year 10)
1 section for 6 months , and the other section for 3 months
Plan, train for and complete a 3 day, 2 night expedition
*Direct entrants must undertake a further 6 months in the Volunteering or the longer of the Physical or Skills sections.
Gold Award (16+ years)
1 section for 12 months , and the other section for 6 months
Plan, train for and complete a 4 day, 3 night expedition
Undertake a shared activity in a residential setting away from home for 5 days and 4 nights
*Direct entrants must undertake a further 6 months in either the Volunteering or the longer of the Physical or Skills section.
T: 01481 756099